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GreetFeedback · Free customer feedback

Listen. Learn. Keep getting better.

A straightforward NPS program for small businesses. Ask customers how likely they are to recommend you, understand why, and see how feedback changes over time.

Free alongside GreetConsent and GreetReviews. No credit card required.

Create your free surveyTry the preview

Already have an account? Open GreetFeedback under your business in Your sites.

Ask a clear question

A 0–10 recommendation score and optional written feedback. Customers can respond without entering a name or email.

See the whole picture

NPS, promoter/passive/detractor counts, weekly trends, response filters, and CSV export.

Make feedback useful

Mark responses as new, reviewed, or resolved. Share your survey link or download a QR code for print.

A score that starts a conversation.

NPS ranges from −100 to +100: the percentage of promoters (9–10) minus the percentage of detractors (0–6). Passives (7–8) remain in the response total. No responses means no score. It is a directional indicator; sample size, repeat responses, and written comments matter.

How NPS is calculated →

Try a sample survey

This preview stays in your browser. No score or comment is saved.

Your neighborhood business

Preview · no response will be saved

We would love to hear about your experience.

How likely are you to recommend Your neighborhood business to a friend or colleague?

0 · Not at all likely10 · Extremely likely

No name or email is required. Please don’t include sensitive personal information. Your response is shared privately with Your neighborhood business.

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Feedback and reviews serve different purposes.

GreetFeedback collects private feedback to help you improve. GreetReviews makes sharing a public Google review easier. NPS scores never determine who gets invited to leave a Google review, and every score receives the same thank-you message.

Explore free GreetReviews →