Add live chat to your WordPress site
If your business runs on WordPress, you can add real human live chat without installing and maintaining another plugin. GreetMode drops a chat bubble onto your site with a single snippet — paste it once into your footer, and it loads on every page. Visitors type, you reply from your phone, and nobody misses a message.
What you need
- A GreetMode plan and account (signup is checkout-first: pick a plan, pay through Stripe, then set a password).
- Your site id, shown during onboarding and in the sites dashboard.
- WordPress admin access. The easiest paste method is a small header/footer insert plugin (such as WPCode or any “insert headers and footers” plugin) — that way the snippet survives theme updates.
Steps: add chat in about five minutes
1. Pick a plan. Standard ($14.99/month, up to 3 sites) covers one WordPress site with room to spare. Multi ($19.99/month, 4–6 sites) fits owners running several sites from one dashboard. Running 7 or more? Ask about a custom plan through /contact. Both plans are flat monthly prices — no per-agent or per-conversation fees.
2. Create your account. Pay through Stripe checkout, then set a password. The guided welcome flow walks you to your inbox.
3. Add your site and copy the snippet. Add the site in onboarding or the sites dashboard and copy your install snippet. It looks like this, with your own site id filled in:
<script src="https://www.greetmode.com/widget-1.js" data-site="your-site-id"></script>4. Paste it into your WordPress footer. In your header/footer plugin, paste the snippet into the footer location (loads before the closing </body> tag) and set it to run on all pages. If your theme offers its own footer-scripts or custom-code field, you can paste it there instead. Avoid editing parent-theme files directly — theme updates overwrite those changes.
5. Clear cache and send a test message. If you use a caching or minify plugin, clear the cache so the new script goes live. Then open your site in a fresh browser tab, type in the chat bubble, and watch the message arrive in your owner inbox. Reply from the inbox and confirm the answer shows up on the site. Done — you're live.
Tip: set up canned replies for the questions every site gets (“What are your hours?”, “How do I order?”) so answers go out in one tap.
Content-Security-Policy note
Most WordPress sites don't set a Content-Security-Policy, so you can skip this. If a security plugin adds one, allow GreetMode by adding https://www.greetmode.com to script-src and frame-src. If your pages call GreetMode APIs directly, add it to connect-src too.
Verify in 30 seconds
- Chat bubble appears in the corner of your live page.
- Send a test message as a visitor.
- Reply from your owner inbox and confirm it shows on the site.
If the bubble doesn't appear
Check three things in order: the data-site value matches your real site id exactly, any page cache has been cleared since you pasted the snippet, and no ad-blocker is running in your test browser. Nine times out of ten, it's one of those three.