Simple live chat pricing for small businesses
GreetMode has two flat monthly plans. Pick the one that matches how many websites you want chat on — everything else works the same on both. No setup fees, no per-agent seats, no counting conversations at the end of the month.
The two plans
Standard — $14.99/month, up to 3 sites
For one business with one website — plus room to grow. Covers up to 3 sites on a single owner dashboard, so a main site plus a second project or a test site fits comfortably.
Multi — $19.99/month, 4–6 sites
For owners running several sites, or anyone managing chat for a few small clients. Covers 4–6 sites on one owner dashboard, for just $5 more than Standard.
What's included in every plan
Both plans include the full product — the price difference is only about how many sites you can connect:
- One-snippet install. Paste one
<script>tag per site and the chat bubble appears. No rebuild, no plugins, no developer needed — most owners finish in about 5 minutes. - Owner inbox. Every visitor message lands in one simple web dashboard with live per-site conversation threads. It works in any mobile phone browser, so you can reply from your phone with nothing to download.
- Offline leave-a-message. When you're closed or away, visitors can leave a message instead of bouncing. Unread badges and reply alerts tell you exactly what needs a follow-up.
- Canned replies. Save answers to the questions you get over and over, and send them in one tap.
- Color and hours settings. Match the chat widget color to your site, and set open/closed hours that control the online/offline display visitors see.
What we don't charge for
- No per-agent fees. Everyone on your account is covered by the same flat price.
- No per-conversation fees. A busy month costs exactly the same as a quiet one.
- No one-time or lifetime gimmicks. Both plans are simple monthly subscriptions billed through Stripe.
How checkout-first signup works
You pay first, then set up — so your account is ready before you install anything:
- Pick a plan — Standard or Multi — and pay through Stripe checkout.
- Create your account with a password once your payment is verified.
- Add your first site in the guided welcome flow and get your install snippet with your site id already filled in.
- Paste the snippet into your website, send a test message, and reply from your owner inbox.
From plan to live chat bubble takes most owners about 5 minutes.
Frequently asked questions
- How much does GreetMode cost?
- Two flat monthly plans: Standard at $14.99 per month for up to 3 sites, and Multi at $19.99 per month for 4–6 sites. There are no per-agent or per-conversation fees.
- Does GreetMode charge per agent or per conversation?
- No. Both plans are flat monthly prices covering all agents on your account and all conversations.
- What happens when I'm offline or closed?
- GreetMode shows your open/closed hours and captures offline leave-a-message notes, so you never miss a visitor message. Unread badges and alerts tell you when to follow up.
- Can I reply to website chat from my phone?
- Yes. Every visitor message lands in one simple owner inbox that works in any mobile phone browser — there is no app to download.
- Can I match the chat widget to my site's colors?
- Yes. Chat settings let you match the widget color to your site and set open/closed hours that control the online/offline display.
- How do I add live chat to my website?
- Pick a GreetMode plan, create your account, and paste one script snippet into your site. The chat bubble appears with no rebuild, plugins, or developer needed.